Contacting Classic Audio Ltd about products
Please use the 'order@...' e-mail for ordering products as the personal e-mail uses a stronger spam filter that gets checked less often. Enquiries to this address will typically be responded to on the same day. Using this address also helps to keep better track of orders, ensuring that your order is dealt with as efficiently for Classic Audio Ltd. and as quickly for the customer as possible.
Alternatively, if instant messaging is required, customers can make contact through the Classic Audio Ltd. via the Facebook page, although this may be less reliable than the e-mail.
Classic Audio Facebook page
This may be a good option for customers without a telephone number wishing to have a voice conversation, although it is important to remain mindful of regional time constraints.
Please see the FAQ section of the website for terms and conditions and quick answers to the most common questions asked. Queries that are covered on the FAQ page will receive a response with the appropriate bookmark link. Please feel free suggest a question for this page!
Contacting Classic Audio Ltd about articles
As of May 2024 there are four published articles on the Classic Audio site. Not too many, considering all the new information that has come to light during product development over the last couple of years. So far many e-mails have been received regarding the VU meter article and questions asked often lead to additional information being added to these articles.
Although the author is very happy to hear from all readers and anyone who may be interested in the Classic Audio design philosophy or products, it would be much appreciated, and better for all parties involved to read the following points before getting in touch.
- Please read technical articles carefully before contacting, as most practical detail is contained within them and can be easily missed if only a brief glance is given to the admittedly large amount of text within. Most of the articles are written in perspective of the would be constructor or reader wishing to understand them.
- Please do not ask for technical help in regards to circuits and circuit topologies listed elsewhere on the web. There are a great many forums that can offer potentially better advice regarding these. The author does offer advice on such forums occasionally, but does not wish to deliver it through the Classic Audio site. Similarly heavy adaptation to the point of complete re-design of circuitry will not be given for published circuits.
- This may be a given, but the author is quite interested in hearing constructive and objective criticism. Any attempts to enter into argument, especially in the form of the confrontational and profane will not yield a response. Reader feedback is much appreciated, especially if it points in the direction of improvement.
- No subjectivist discussion in promotion of various products based on unfalsifiable claims that 'dramatically enhance midrange clarity and low-end authority'. Similarly non-definable subjectivist terminology will not be appreciated, although meaningful subjectivist impressions of objectively demonstrable effects are quite up for discussion in the perspective of sound perception.
- Concision is always appreciated and anecdotes are dishes best served in small portions, however entertaining they may be. The author, being in possession of a finite amount of time may not be able to read very long e-mails, and will be unable to respond in time.
Hopefully the reader will not be discouraged by these prerequisites. Unfortunately, to protect e-mail addresses from receiving spam to the point of being made useless, the e-mail addresses listed in the details section are rendered as images and not text, to prevent them from being harvested by spam-bots. The reader will therefore need to re-type them into whatever e-mail application they find themselves using. This is unavoidable at the present moment in time.
Classic Audio and its author look forward to hearing from you!
